Paperless ticketing foes speak out against DMB
Dave Matthews Band’s new ticketing policy has caught the attention of a consumer rights group.
This year, people who buy DMB tickets in the general admission pit area will have to pick them up from the venue’s will call booth on the day of the show. The goal is to prevent scalping, by making it harder to resell these premium tickets in advance. But the Fan Freedom Project says the policy is “restrictive.”
“Anti-consumer policies like will-call only strip ticket-buyers of their freedom to buy and sell tickets as they please,” said Elizabeth Owen, a Fan Freedom Project consumer advocate, in a press release. “Parents should be able to purchase tickets as gifts for their kids, and fans should be able to give away or resell their tickets if plans change at the last minute.”
The Fan Freedom Project is a 1-year-old organization aimed at fighting the paperless ticketing policies that are becoming more common in the concert industry. Paperless ticketing proponents, such as music industry blogger Bob Lefsetz, say such policies are the best way to “get tickets in the hands of true fans.”
It should be noted that DMB’s policy is not the same as true paperless ticketing, which requires ticket-buyers to show identification and a credit card to gain entry to an event. Tickets for all Dave Matthews Band 2012 tour dates are on sale now to Citi cardholders and go on sale to the general public Friday.