New DMB Warehouse ticket policy could stick fans on lawn
A change to the Dave Matthews Band Warehouse ticket policy has some fans worried they’ll be stuck with seats they don’t want.
Under the new rules, the Warehouse will distribute tickets to all fans on a best-available basis. For example, if you request pavilion seats at an amphitheater concert, but you aren’t selected, you will then be considered for lawn seats. In the past, fans had the option to check a box and make all-or-nothing requests for different seating levels.
The concern among some fans is that they’ll be forced to buy lawn seats through the Warehouse, then have to buy better seats through Ticketmaster or other outlets — and, if a certain show isn’t sold out, that they won’t get face value when trying to sell their lawn seats.
The new DMB Warehouse ticket policy reads:
“The Warehouse offers tickets in multiple levels for certain events and throughout the entire venue. Members may choose their first preference for which they will be considered in the random selection process. If not chosen for their first preference in the random selection process they will then be considered for any subsequent level. … For example, if a member selects GA Floor Standing, they may be confirmed for GA Floor Standing or the next available level of seating based on availability (this could be Reserved Pavilion or GA Lawn in an amphitheatre).”
What do you think about the change to DMB’s Warehouse ticket policy? Let us know in the comments below.
UPDATE (Jan. 17, 8:54 a.m.): The Warehouse has relented and will not require fans to accept best available tickets after all.